TelesalesManager
40,000-45,000Basic+Bonus|55,000-60,000OTE
Leeds|OfficeBased
Readytoleadahigh-performingtelesalesteam?
We’rerecruitingforanexperiencedandcommerciallymindedTelesalesManagertoleadateamofaround10salesprofessionalswithinafast-growingbusiness.
You’llberesponsibleforateammakingproactiveoutboundcallstocustomerswhohavealreadybeenrecommendedtreatment,withtheaimofengagingthemandsecuringbookingsfortheire-consultation.
Thisisahands-onleadershiprolewhereyou’lldrivecallvolume,conversion,qualityandcompliance,whilecreatingamotivatedandhigh-performingsalesenvironment.
TheRole
You’lltakeownershipoftheteam’sday-to-dayperformance,ensuringeveryonehastheskills,confidenceandmotivationtoachievetheirtargets.
Yourresponsibilitieswillinclude:
- Leading,motivatinganddevelopingateamofaround10TelesalesExecutives
- Drivinghighlevelsofoutboundcallactivityandconversion
- MonitoringKPIsincludingcallvolumes,conversionandsalesperformance
- Coachingtheteamthroughcalllistening,feedbackandregularone-to-ones
- Maintainingconsistentlyhighstandardsofcustomercommunication
- Ensuringinternalprocessesarefollowed
- EnsuringCRMsystemsareaccuratelyandconsistentlyupdated
- Maintainingcompliancewithrelevantindustryregulations
- Identifyingandaddressingperformanceissues
- Recruiting,onboardingandtrainingnewteammembers
- Creatingapositive,accountableandhigh-performanceculture
ACommercialMindset
We’relookingforsomeonewhowantstodomorethansimplymanageateam.
You’llcontributetothewidercommercialstrategy,usingcustomerinsight,salesdataandyourexperiencetoidentifybetterwaystoreach,engageandconvertpotentialcustomers.
You’llbecomfortablechallengingwhatisn’tworking,spottingopportunitiesandputtingpracticalideasintoactiontoimprovesalesperformance.
We’reLookingFor
- Provenexperiencemanagingatelesales,outboundsalesorcontactcentreteam
- Astrongtrackrecordofachievingsalestargets
- Commercialawarenessandanunderstandingofactivity,conversionandrevenue
- Strongcoachingandpeople-managementskills
- Experiencerecruitinganddevelopingsalespeople
- Adata-drivenapproachtomanagingperformance
- Excellentcommunicationandrelationship-buildingskills
- Astrongunderstandingofprocess,complianceandcustomerexperience
- Energy,resilienceandagenuinedesiretoseeyourteamsucceed
What’sonOffer?
- 40,000-45,000basicsalary
- 55,000-60,000OTE
- Bonuslinkedtoteamperformance
- Theopportunitytoinfluencesalesstrategy
- Afast-growingandambitiousbusiness
- Genuinecareerdevelopmentopportunities
WhyApply?
ThisisanexcellentopportunityforanexperiencedTelesalesManager,SalesManager,ContactCentreManagerorOutboundSalesManagerwhowantstomakeagenuinecommercialimpact.
You’llhavetheopportunitytoleadateam,improveperformanceandinfluencehowthebusinessconvertscustomers.
Ifyou’recommerciallydriven,enjoyahigh-performanceenvironmentandgetrealsatisfactionfromdevelopingpeopleanddeliveringresults,we’dlovetohearfromyou.
Applytodaytofindoutmore.
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