First Response Technician

Company: Müller UK & Ireland
Apply for the First Response Technician
Location: Greater Manchester
Job Description:

First Response Technician

We are currently recruiting for a First Response Technician at Muller Manchester to provide quick response and technical support to optimise value creation, working within Muller values and standards while striving to continuously improve.

Key Details

  • Contract: Full Time/Permanent
  • Shift Pattern: 4 on 4 off Days and Nights (7am–7pm/7pm–7am)
  • Location: Manchester

Responsibilities

  • High level problem solving capability and facilitation skills
  • Constant recognition that the value creation is “level 1” – first line support primary purpose is to support the front line teams
  • Coaching front line team members, enabling them to solve problems
  • Uses PDCA techniques to follow problems through to “100 year fix” in real time
  • Working closely as ONE TEAM with Rapid Response Engineers
  • Immediate “go, look, see” the issue by visiting the workstation when called upon
  • Maintenance excellence / Asset care

Muller Responsibilities

  • Works on active OE projects continuously
  • Looks for “waste” in everything that we do
  • Actively seeks out improvement opportunities within the workplace and converts to own OE projects
  • Owns and delivers OE initiatives and is recognised for these
  • Utilises opportunities to improve the way we do things
  • Collaboratively works with other team members to improve our business
  • Can demonstrate OE contribution through PDP process
  • Aware of how current performance impacts the bottom line
  • Health and safety of self and others
  • Ability to deliver on the job training (show and tell) to new colleagues

Key Skills And Experience

  • Previous food manufacturing experience
  • Technical acumen / qualification

Compensation And Benefits

In return for your contributions to our success, Muller offers a competitive salary package. We value our people and are proud to offer a wide range of benefits:

  • Salary sacrifice Pension scheme with Muller matching up to 8%
  • Life Assurance at 2 x your annual salary
  • We know it’s important to take time to spend with family and friends, we give you the equivalent of 5 weeks holiday
  • Bonus Scheme – up to 5% paid annually

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Posted: June 4th, 2026