Shift Times
The shift pattern would require you to work days and nights and two out every five weekends. The average shift pattern is 33.6 hours a week, although this can be topped up by covering your colleagues holidays.
- Day shift – 08:00 – 16:00
- Mid shift – 16:00 – 00:00
- Late Shift – 00:00 – 08:00
- Weekends – 08:00 to 20:00 or 20:00 to 08:00
Pay Details
£19.91 per hour, average weekly hours 33.6 giving a weekly pay of no less than £668.98
Location
The role is based in York.
Control Room Operator – Britsafe Limited
Britsafe Limited, a leading security company, is seeking a Control Room Operator to join our Security department. As a Control Room Operator, you will play a crucial role in ensuring the safety and security of our clients’ premises.
Responsibilities
- Monitoring staff attendance on site.
- Discussing welfare issues with site-based staff to ensure safe working practices are maintained.
- Calling staff to deal with any shortfalls in manning, arranging cover if any staff call in sick or fail to attend.
- Escalating concerns about staff performance to their managers.
- Respond to alarms and incidents, and take appropriate action.
- Coordinate with security personnel on the ground to ensure a swift response to any security breaches.
- Maintain accurate records of incidents and actions taken.
- Communicate effectively with clients, colleagues, and emergency services.
If you are a dedicated and vigilant individual with a passion for security, we invite you to join our team at Britsafe Limited. Apply now to be considered for this exciting opportunity!
Qualifications
- Prior experience as a Control Room Operator or in a similar role is preferred.
- Excellent communication skills, both written and verbal.
- Ability to remain calm and make quick decisions in high‑pressure situations.
- Strong attention to detail and ability to multitask.
- Flexibility to work in shifts, including nights, weekends, and holidays.
- Great phone manner and ability to strike up good relationships with site‑based staff over the phone.
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