24/7 Service Desk Engineer – IT Support & Incident Resolution

Electus Recruitment Solutions seeks a Service Desk Support Engineer to provide end-user technical support across hardware, software, and connectivity issues.

You will diagnose faults, escalate complex problems, and manage incidents via an ITSM platform while maintaining clear, professional guidance to users. The role requires 24/7/365 rotational shifts, including nights and weekends, and sole British citizenship for security clearance.

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