Master Technician

Company: Arriva Group
Apply for the Master Technician
Location: Dacorum
Job Description:

Shifts: Monday to Friday, Day Shifts

Salary: £55,000 per annum

We are looking for an experienced and ambitious PCV Master Technician to join Arriva in the Hemel Hempstead area on a full-time permanent position.

The Master Technician’s role will be the focal point in the depot for complex technical issues and OBD diagnostics, forming the interface between engineers and the Engineering Manager. In this role, you will be responsible for diagnostics, repairs and advice on engines, gearboxes, axles and electrical faults including body systems. The Master Technician will be multi‑system experienced and take the lead in complex fault‑finding related to CAN Line, After‑Treatment Exhaust Systems, Euro 5/Euro 6 Engines, Multiplex and Electrical Faults, High Voltage and Hybrid System Diagnostics.

What Arriva Can Offer You

  • Monday to Friday, 38 hours, day shifts
  • On‑the‑job training & development – High Voltage Level 1‑4 / EV training, roadside assistance, IRTEC accreditation & diagnostics training
  • Free bus travel for you and a nominated member of your family
  • We will train you and upgrade your licence to drive a bus!
  • Access to the Arriva Village – Retail discounts and offers worth up to £1,200 per year
  • Arriva Wellbeing Support and Annual Health Screening
  • 25 days plus bank holidays
  • Arriva Workplace Pension
  • Full PPE and Workwear provided

Main Responsibilities

  • First point of contact for in‑depth engineering fault finding and repairs on specific bus types
  • Carry out diagnostic tests on a wide range of company vehicles and equipment
  • Subject‑matter expert in mechanical and electrical fault diagnostic
  • Custodian of all technical campaigns and fleet checks within the garage
  • Notify the Technical and Systems Manager of faults identified within their area of expertise
  • Advise the Engineering Manager on technical issues within the garage
  • Carry out projects and trials on behalf of the Engineering Director and/or Technical Manager
  • Develop and mentor apprentices where applicable, fostering good working relationships with engineers
  • Maintain effective communication and relationships with chassis and body manufacturers and OEM suppliers

Key Skills And Experience

  • Minimum qualification of NVQ Level 3 standard
  • Comprehensive understanding of diagnostic equipment and its applications – electrical components such as alternators, starter motors, electrical looms, and wiring harnesses
  • Experience of working with diagnostic software packages such as Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, Xentry, etc.
  • Skilled in the use of IT systems, including Excel, Word, and Outlook
  • Full understanding and appreciation of the terms and conditions of the Company Operating Licence
  • Willingness to adapt, update skills, and attend training courses
  • A full UK driving licence (6 points or less)
  • Fit for a PCV pre‑employment medical
  • Ability to prioritise own workload
  • Flexibility to change priorities and resources quickly to meet the needs of the garage

APPLY NOW to join Arriva and help deliver our vision of providing clean, sustainable and reliable transport services to our customers for a greener future.

At Arriva we acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

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Posted: June 4th, 2026