Technical Customer Support — Incident Owner (Hybrid)

Peak Technologies is seeking a Customer Service Desk role based in Chippenham, England. The role emphasizes exceptional customer service and technical support, requiring strong communication and troubleshooting skills. Candidates will work in a hybrid environment, balancing office days with remote work.

Responsibilities include managing customer issues, adhering to service level agreements, and participating in major incident management. The position offers a 4 on – 3 off shift pattern, ensuring a 40-hour work week with various employee benefits.

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