Multi Trade Operative (Carpentry Bias)
Salary: £41,327 + Excellent Benefits
Contract: Permanent
Hours: 42.5 hours per week
Included: Company van and fuel card for business use
About the role
As a Multi Trade Operative (Carpentry Bias), you’ll be part of our Homes and Maintenance team, delivering high quality repairs and maintenance across our customers’ homes. You’ll work across a range of trade disciplines, with a strong focus on carpentry, ensuring repairs are completed safely, professionally and to a high standard. You’ll be a visible representative of SettleParadigm, working closely with Customer Services, Property, Service Control and the Customer Hub to deliver a seamless and positive customer experience in both occupied and vacant properties.
What you’ll do
- Deliver responsive repairs, void works and planned maintenance across a range of trade disciplines
- Demonstrate strong competency in carpentry, including doors, frames, skirting, flooring and general joinery
- Carry out plastering, tiling and flooring works to a high standard
- Complete kitchen and bathroom refits in both occupied and unoccupied homes
- Follow all health and safety policies, procedures and codes of practice
- Ensure PPE is worn and used appropriately at all times
- Accurately estimate materials required and manage stock responsibly
- Complete all paperwork and job information in the prescribed manner
- Conduct weekly vehicle checks and maintain vehicle cleanliness
- Report vehicle defects promptly
- Work collaboratively as part of a multi‑functional team
What we’re looking for
Must haves
- A recognised building or trade qualification in Carpentry
- Experience in plastering, tiling and laying floors
- Experience working in domestic properties, including kitchen and bathroom refits
- Strong understanding of health and safety within the building industry
- Ability to work efficiently with excellent attention to detail
- Good IT skills
- Full clean UK driving licence
- Willingness to participate in the out‑of‑hours standby rota
Nice to haves
- Experience working within social housing
- Ability to work confidently in both occupied and void properties
For added brilliance
- A strong commitment to delivering excellent customer service
- A positive, proactive approach to problem solving
- Confidence representing SettleParadigm professionally in customers’ homes
Benefits
- Annual salary: £41,327
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5 percent employer contribution
- Enhanced family‑friendly leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free children’s cover)
- Life cover and income protection
- Flexible working where applicable, modern offices, free parking and EV charging
- Mental Health First Aiders available to support
- Car leasing via salary sacrifice (permanent colleagues)
- Funded training, qualifications and apprenticeships
- 3 paid volunteering days
- Peer‑recognition rewards platform
- Paid professional subscription (one per year)
Working hours and additional pay
- 42.5 hours per week
- Monday to Friday, 08:00 to 17:30
- Participation in the out‑of‑hours rota, with potential to boost base salary following probation
Our commitment
We are committed to creating an inclusive workforce that reflects the diversity of the communities we serve. We welcome applications from disadvantaged socio‑economic backgrounds, people who identify as disabled, neurodiverse, LGBTQ+, and people from underrepresented groups. We are also committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.
Due to the nature of this role involving work in customers’ homes, this post may be subject to a basic or enhanced Criminal Disclosure.
Closing date: 19/04/2026.
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