Overview
A Reputable Housing Association is looking for a Technical Maintenance Surveyor in the Stoke/Newcastle – under – Lyme Region. Salary is £47,332.80 depending on experience, with a competitive Zone 8 allowance plus a £2,140.80 car allowance or small van provision. The role is permanent, full‑time, 37 hours per week.
Join a reputable housing association committed to delivering quality homes and exceptional customer service.
Responsibilities
- Carry out in‑depth property surveys, diagnosing complex faults and specifying remedial works.
- Undertake inspections, prepare scopes of work using Nat Fed 8 rates, and produce diagrams or drawings.
- Manage and monitor contractor performance, ensuring quality, cost‑effectiveness, and timely delivery.
- Conduct pre‑termination and void property inspections, schedule necessary repairs, and identify rechargeable works.
- Lead on Damp, Mould & Condensation inspections, providing compliant, practical solutions in line with AWAAB’s law.
- Collaborate across departments to drive efficiency and improve repair outcomes.
- Champion customer service excellence, ensuring customers are informed and engaged throughout the repairs process.
- Support compliance, health and safety, data protection, and safeguarding requirements across all works.
Qualifications & Experience
- HNC/HND (or equivalent) in Building Studies, or extensive relevant experience.
- At least 2 years’ post‑qualification experience in a social housing maintenance or surveying environment.
- Experience diagnosing building defects, specifying remedial works, and managing contractors.
- Strong understanding of health and safety, CDM regulations, asbestos management, and statutory compliance.
- Proficiency with NHF Schedule of Rates, Microsoft Office, and housing maintenance IT systems.
- Full, clean UK driving licence.
Skills & Attributes
- Excellent analytical and diagnostic skills with strong attention to detail.
- Confident communicator able to influence contractors and internal teams.
- Proactive, organised, and able to manage multiple priorities effectively.
- Collaborative team player with a positive, can‑do attitude.
- Committed to delivering exceptional customer service and driving continuous improvement.
Benefits
- 25 days holiday plus bank holidays and an additional 3 concessionary days.
- Car allowance (£2,140.80 per year) or company van.
- Professional development and training opportunities.
- Flexible working and supportive environment.
How to Apply
If you feel your experience aligns with this role, please contact Adam Tooley for further discussion.
Alternatively email your CV to INDPS.
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