Service Colleague

Job Summary

Title: Service ColleagueLocation: NewarkEmployment Type: Part timeContract Type: PermanentShift Pattern: AfternoonsHours per Week: 15Pay Rate: £12.71 per hourCategory: Retail, Hourly Colleagues, Sales StaffClosing Date: 11 June 2026

Responsibilities

As a Service Colleague, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything.

What Makes a Brilliant Service Colleague

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What You’ll Bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Access to flexible pay, income tracker, financial coaching, exclusive savings account and much more (Stream).
• Company pension.
• Wellbeing: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks.
• Excellent parental leave policies including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave and support for fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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