Counter Manager – Trowbridge

Overview

Part-time 22.5 hours per week maternity cover Counter Manager at Boots, Trowbridge.

Weekly hours are contracted across four working days: Thursday, Friday, Saturday and Sunday.

As a solo counter, previous team management experience is not required; you will however be responsible for certain management aspects.

Responsibilities

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve individual sales targets and contribute to overall counter goals.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as key communicator between store/department managers and area managers, ensuring important information flows smoothly.
• Efficient Administration: Oversee daily, weekly, monthly and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications & Requirements

• Dynamic, self-motivated, self-sufficient and sales-driven.
• Passion for make-up and retail with a focus on achieving sales targets and problem solving.
• Result-oriented, likes challenge and exceeding sales expectations with resilience.
• Desire to provide a unique customer experience that drives customer loyalty and repeat business.
• Flexible availability including weekends, late nights, bank holidays and holiday periods.
• Minimum 6 months retail experience with a passion for sales success.

Benefits

• Product discount.
• Staff sale.
• New launch gratis.
• Annual leave.
• Full training provided.
• Refer a friend scheme.
• Competitive commission scheme.

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