Hospitality Assistant
Heathland Court Care Home, Wimbledon, London SW19 5NJ
Salary: £13.10 per hour
Employment type: Permanent Part Time – 18 hours per week
Working hours: 8am – 2pm, alternate weekends required
We make health happen
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.
Your role
- Providing excellent customer service to all our residents
- Ensuring high quality food presentation at all times
- Serving meals and drinks to residents in the dining area and to their rooms
- Cleaning the dining area to keep it tidy and presentable
- Serving refreshments outside of meal times to residents, relatives and visitors as required
Key skills & qualifications
Experience in a customer facing environment with a Basic Food Hygiene Certificate. Ability to deliver an excellent service that makes our residents feel at home. Understanding of the importance of maintaining high standards in and around the home, ensuring residents enjoy a pleasant dining experience. Comfortable communicating with others and willing to help the wider team.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health: mental, physical, financial, social and environmental wellbeing. Flexible working and a range of family‑friendly benefits.
- My Healthcare – Free access to 24/7 support, advice and treatment for a variety of health‑related issues, including remote GP appointments, physiotherapy and mental health support
- Annual allowance (approximately £350) redeemable against a menu of Bupa healthcare products
- Wagestream – Early access to up to 40% of earned wages within minutes
- 28 days holiday
- Sick pay scheme in addition to statutory sick pay
- Long service rewards at milestones
- Free meal on every shift
- Interest‑free annual travel loan for public transport season tickets
- Bupa pension plans – details on our career site
- Parental leave for adoption, birth parents and co‑parents – details on our career site
- Menopause plan – empower women to seek advice and choose treatment
- Discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the purpose of helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage everyone to “Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer, meaning we offer interview/assessment to every disabled applicant who meets the minimum criteria and provide reasonable adjustments.
Please note, this role is not at or above RQF Level 3 and is not included under the UK’s Points Based Immigration System for sponsorship by an employer.
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