Specialist Domestic Abuse Support Worker
Location: Bexhill (East Sussex)Hours: 12-hour shifts (08:00–20:00), paid 11.5 hoursShift Pattern: 4 days on / 4 days offAverage Weekly Hours: 40.25Contract Length: 2–3 months or temp to perm
About the Role
We are recruiting a Temporary Specialist Domestic Abuse Support Worker to join our Multiple Complex Needs refuge in Bexhill. This role provides vital hands-on support to survivors of domestic abuse with additional or complex needs, ensuring safety, emotional stability and practical support during a critical period.
You will work on-site during 12-hour day shifts, supporting residents, managing safeguarding concerns, and promoting a trauma-informed and empowering environment.
Key Responsibilities
- Provide emotional and practical support to survivors with complex needs
- Complete handovers, incident logs, safeguarding reports and daily case notes
- Respond to crises, de-escalate challenging situations and ensure safety planning
- Assist residents with benefits, housing options and essential daily tasks
- Work closely with external partners including local authorities, police and specialist services
- Maintain a calm, supportive and structured environment within the refuge
About You
- Experience supporting survivors of domestic abuse or vulnerable individuals
- Strong understanding of safeguarding, professional boundaries and trauma-informed practice
- Confident managing complex behaviours and making safe, timely decisions
- Excellent communication and record-keeping skills
- Able to work independently during long shifts as part of a rota
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