Director of Customer Experience & Service Design

An established training organization in Greater London is seeking a Director of Customer Experience to lead the design and delivery of an integrated and memorable customer journey across multiple service points. Candidates should have over 5 years of experience in senior roles within customer experience, particularly in the hospitality or transport sectors. The role emphasizes collaboration and data-driven improvements, ensuring the service aligns with the brand values and enhances customer satisfaction.#J-18808-Ljbffr…