Digital Transformation Consultancy – Glasgow (Hybrid – 3 days in-office)
We’re working with a growing digital transformation consultancy that partners with clients to deliver complex technology, web and platform transformation programmes. Following the recent appointment of a new Head of Project Management, the team is strengthening its senior delivery capability to support both existing retained clients and new project work.
This is a hands‑on senior delivery role suited to someone who thrives in an agency or consultancy environment, comfortable juggling multiple workstreams, managing client service desks, and leading delivery across fast‑paced digital programmes.
What You’ll Be Doing
Focused on delivery, you’ll sit within a close‑knit delivery team of 7–8 delivery, senior delivery and project managers, reporting directly into the Head of PM.
You’ll be responsible for:
- Owning the end‑to‑end delivery of multiple retained clients and small‑to‑medium projects
- Maintaining and evolving client service desks, supporting both existing clients and onboarding new work
- Acting as a senior client‑facing lead, balancing strong service delivery with technical credibility
- Managing budgets, timelines, scope and quality, ensuring commercial and delivery outcomes align
- Choosing and applying the right delivery approach (Agile, Waterfall or hybrid) per project
- Leading Agile ceremonies where appropriate (stand‑ups, sprint planning, reviews)
- Working closely with multidisciplinary teams across design, engineering and product
- Ensuring delivery tooling such as Jira and Confluence is used effectively and consistently
- Monitoring risk, issues, capacity and forecasting, escalating pragmatically when required
- Translating complex technical concepts for non‑technical stakeholders with clarity and confidence
Project Landscape
This role sits firmly in technology‑led delivery, including:
- Web and platform builds
- Digital transformation programmes
- Product, UX and engineering‑led initiatives
Note: Candidates coming purely from full‑spectrum digital marketing delivery (e.g. SEO, PPC, campaign‑only work) are unlikely to be a fit.
About You
You’ll succeed in this role if you:
- Come from a digital agency or consultancy background (this is essential)
- Have proven experience managing multiple clients and delivery workstreams simultaneously
- Are confident operating at the intersection of client service, delivery management and technology
- Understand delivery in both Agile and Waterfall environments
- Are commercially aware and comfortable managing budgets and forecasting
- Communicate effortlessly with both technical and non‑technical stakeholders
- Are structured, calm under pressure, and credible with senior clients
- Senior Delivery / Delivery Manager experience in an agency or consultancy
- Hybrid working: 3 days per week in the Glasgow office
- Core hours: 10:00–16:00, with flexible working outside of this
- A supportive, delivery‑focused leadership team with genuine flexibility
Why Join?
- Join at a point of positive change and renewed direction under a new Head of PM
- High trust, high impact role with real ownership
- Work on meaningful digital transformation projects, not campaign churn
- Strong balance of client service and delivery leadership
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