Operations Manager – Investment & Property Management
Central London | Up to £70,000 DOE + Performance-Based Bonus
Flexible Hours | High-End Multi‑Use Portfolio
About the Company
We are a leading investment and property management business specialising in high‑end, multi‑use commercial and residential buildings. Our portfolio includes premium spaces across Central London, managed to the highest operational and service standards. As we continue to grow, we’re looking for an exceptional Operations Manager to join our team and take ownership of a flagship set of assets.
The Role
As Operations Manager, you will be responsible for the smooth, efficient, and commercially effective running of a portfolio of luxury multi‑use buildings. You’ll act as the operational heartbeat of the portfolio—leading building operations, ensuring regulatory compliance, optimising facilities performance, and continually enhancing the experience for tenants and stakeholders.
Key Responsibilities
- Oversee day‑to‑day operations across a portfolio of high‑end mixed‑use properties
- Lead FM, maintenance and service delivery teams, ensuring first‑class performance
- Manage building compliance, risk assessments, audits, and health & safety standards
- Work closely with asset management teams to improve building efficiencies and value
- Monitor and optimise service contracts, budgets, procurement, and cost control
- Build strong relationships with tenants, service partners, and internal stakeholders
- Lead on incident response and operational planning across all buildings
- Contribute to strategic improvement initiatives across the wider portfolio
What We’re Looking For
- Strong experience in property operations, building management, or facilities management
- Background within commercial, residential, or mixed‑use assets (premium environments ideal)
- Skilled in managing contractors, compliance frameworks, and service delivery performance
- Confident communicator with a proactive, problem‑solving approach
- Ability to work across multiple sites and manage diverse stakeholders
- High levels of organisation, accountability, and professional integrity
What’s on Offer
- Salary up to £70,000, depending on experience
- Performance‑based bonus potential
- Flexible working hours around the core 9-5
- Central London office with access to flagship properties
- Opportunity to shape the operational excellence of a prestigious portfolio
We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.
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