Sales Office Manager

Leadership role managing a team of account managers and business development professionals for a growing company. A great opportunity for an experienced sales professional with management experience looking to drive team performance and revenue growth.

The Role

A growing company is looking for an Office Sales Manager to lead and develop their internal sales team. You will oversee day-to-day sales operations, drive account growth and new business activity, and ensure alignment with the wider commercial strategy while maintaining excellent customer service standards.

Key Responsibilities

• Lead, coach and develop a team of Serviced Account Managers and Business Development Managers
• Implement and drive the company’s sales strategy across account management and new business
• Set KPIs, monitor performance and conduct regular reviews
• Provide reporting on account performance, identifying risks and opportunities
• Oversee key customer relationships, ensuring retention and growth
• Support new business activity, guiding pipeline management and conversions
• Track pipeline activity and provide accurate forecasting to senior leadership
• Ensure a high level of customer service and resolve escalations
• Work closely with internal departments including admin, operations and purchasing
• Identify and implement improvements to sales processes and systems
• Deliver ongoing training, mentoring and development for the team
• Manage pricing, margins and overall commercial performance
• Analyse sales data, market trends and competitor activity

Candidate Requirements

• Experience in sales leadership, office sales management or senior account management
• Proven ability to manage and develop a sales team
• Strong understanding of both account management and new business sales
• Experience working towards targets, KPIs and revenue goals
• Strong communication and leadership skills
• Commercially aware with experience managing margins and pricing
• Highly organised with strong analytical and problem-solving skills
• IT skills including Microsoft Office
• Positive, proactive and results-driven attitude
• Full driving licence and access to own vehicle

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