Assistant Store Manager — Service-Driven Growth Path

Premium Retail | Service-Led | People-Focused Leadership

An exciting opportunity to join a high-performing, established premium retailer that puts customer experience and people at the heart of everything it does.

This role suits an Assistant Manager who thrives in a consultative, engagement-led environment and wants to be part of a business with genuine career pathways.

The Role

You’ll play a key role in supporting store leadership, creating an environment where customers feel valued, understood and confident in their purchasing decisions.

Success in this role comes from strong people skills, attention to detail, and the ability to inspire both customers and colleagues.

Key Responsibilities

• Delivering outstanding, personalised customer service
• Supporting the development and performance of the store team
• Leading by example in service, standards and engagement
• Supporting commercial performance and operational excellence
• Deputising for the Store Manager when required

About You

• Experience in a service-led retail management role
• Strong communicator with a natural, engaging style
• Passionate about people development and customer journeys
• Commercially minded but service-first
• Motivated to progress within a growing, successful company

What’s on Offer

• Salary around £29,000 + bonus
• A role with a business that’s investing and growing
• Clear progression and structured development

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