Five Valleys Shopping Centre, located in Stroud, United Kingdom, is a vibrant shopping destination offering a mix of retail, dining, and leisure experiences. Dedicated to providing exceptional customer satisfaction, Five Valleys is a key part of the local community. With its prime location on King Street, the shopping centre brings together diverse businesses to create a dynamic and engaging atmosphere.
Role Description
This is a full-time, on-site role for an Assistant Manager at Five Valleys Shopping Centre, located in Stroud. The Assistant Manager will oversee day-to-day operations, support staff management, ensure high levels of customer satisfaction, and assist in driving sales and operational efficiency. Additional responsibilities include managing vendors, coordinating team schedules, ensuring compliance with safety regulations, and supporting the centre manager in achieving business objectives.
Qualifications
- Team management and leadership skills, including effective delegation and team motivation
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously
- Customer service and communication skills to maintain positive client and stakeholder relationships
- Basic financial and sales analysis competencies for monitoring budgets and performance goals
- Problem-solving skills and the ability to handle conflicts efficiently
- Experience in retail or shopping center operations is a plus
- Proficiency in standard office software tools (e.g., Microsoft Office Suite
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