Overview of the Role
As a Reviews and Social Community Assistant this role will be responsible for:
- Managing online sentiment, responding to public feedback across review sites – including Trust Pilot, TripAdvisor and Google Reviews
- Advocacy building, and audience trust
- Ensuring the brand is consistently represented, culturally relevant, responsive, and aligned with organisational values — turning social audiences into active brand advocates.
- Supporting the Garden Marketing Managers on community management across RHS Gardens social channels.
To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.
And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.
Safeguarding and Inclusion
The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.
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