Company Description
General Assistant
£13 an hour
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks’ enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
We believe that our people set us apart, and as a member of our team you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training to ensure you have the skills and knowledge to thrive in your role, and we guarantee a good work‑life balance, because people excel when given space to care for themselves.
Job Description
- Service – serve food and beverages to guests in a friendly and professional manner, ensuring guests’ needs and requests are efficiently and effectively addressed.
- Customer Service – provide excellent service by being attentive to guests’ needs at every point on their journey, answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork – collaborate with all other staff to ensure the smooth flow of operations and support a safe, inclusive working environment.
- Adherence to Regulations – comply with health and safety regulations and any specific food service or catering guidelines established on location.
- Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
- Have a contagious passion for food and/or customer service.
- Draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution‑oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
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