Head of Production / Operations – Creative Agency – Start Up

Company: Four Points Consulting
Apply for the Head of Production / Operations – Creative Agency – Start Up
Location: Cockermouth
Job Description:

Role: Head of Production / Operations You are Seb’s right hand. You take chaos and make it run smoothly. You own delivery across every project. You make sure nothing slips, shoots happen properly, and clients are handled. What you are responsible for Running all productions end-to-end (planning → shoot → delivery)

Owning timelines, budgets, and logistics across projects

Managing freelancers, crew, editors, and producers

Making sure shoots actually happen properly (no last-minute mess)

Building and improving systems (Notion, workflows, processes)

Keeping clients updated and confident

Solving problems fast without needing hand-holding

Managing the company calendar, including all key dates, deadlines, shoots, and events for staff and for Seb

Taking pressure off Seb so Seb can focus on growth and creative What success looks like Projects run on time without Seb chasing anything

Shoots are organised, efficient, and high quality

Clients are happy and want to stay on retainer

Team knows exactly what they’re doing at all times

Clear systems in place so the company can scale What you need Proven experience running productions (agency, content, or similar)

Strong operator. You get things done, not just talk

Calm under pressure and good in chaotic environments

Highly organised and detail-focused

Good with people. Can manage creatives without killing morale

Commercially aware. You understand budgets and margins

Based in London and available for shoots Nice to have (not essential) Experience in social / YouTube / viral content

Experience scaling a small team or startup

Network of freelancers / crew Salary: £55k

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Posted: April 4th, 2026