Spreadex has been a trusted name in sports and financial spread betting for over 25 years. Since expanding into fixed‑odds betting in 2010 and CFD trading in 2017, we’re the only global operator that offers all these services under a single brand. Following a quarter‑century of sustained profitability, we’re entering an exciting new phase of growth across both our sports and financial divisions. This ambitious expansion is backed by a significant increase in our marketing investment and the recent acquisition of Sporting Index.
Location and Commute
Our office is based in St Albans, Hertfordshire with a fast and simple commute from London and the surrounding area:
- 20 minutes from London St Pancras/King’s Cross by direct train
- Regular services also run from Farringdon, City Thameslink, and Blackfriars
- Easy access from the M1, A1(M), and M25
The role offers a hybrid working model, combining both office‑based and remote work.
About the Position
- Responding to ad‑hoc business questions and queries in relation to compliance, escalating to senior staff when necessary.
- Responding to ad‑hoc customer questions and queries in relation to compliance, escalating to senior staff when necessary.
- Ensuring all customer communication is conducted politely, professionally and with the highest standards of English.
- Reviewing customer declared income and savings figures for obvious inaccuracy or inconsistency.
- Assessing whether customers across brands with similar personal details are the same person.
- Categorising, verifying and assessing customer KYC documentation; checking for authenticity and signs of financial vulnerability.
- Conducting customer interactions via live chat or phone to understand if high‑spending customers can afford the amounts they’re depositing, documenting the conversation and any action taken.
- Conducting customer interactions via live chat or phone to assess whether customers showing potential indicators of harm are at high risk of harm, documenting the conversation and any action taken.
- Undertaking enhanced due diligence assessments for higher‑risk customers, gathering and verifying information, screening against global sanctions lists and PEP databases, searching public records and news for adverse media, and assessing and documenting risk.
- Conducting AML reviews for customers displaying certain deposit behaviours, ensuring records are up to date, scrutinising transactions, screening against sanctions and PEP databases, searching public records and news for adverse media, deciding whether there are grounds for suspicions of money laundering and documenting the reasons.
- Reviewing advertising platforms and affiliate partners to ensure no breach of regulatory requirements.
- Ensuring all regulatory training is completed to required standards by the required deadlines.
- Undertaking any other tasks or project work delegated by the Compliance Management Team.
About You
- Ideal for an individual looking for their first graduate role.
- Degree‑level education with excellent attention to detail, strong language and numeracy skills.
- Confident, self‑motivated, critical thinker with strong analytical skills.
- Discreet when dealing with confidential requests.
- Intellectually curious and confident to follow up compliance concerns using initiative.
- Organisational strengths with the ability to prioritise, multi‑task and work under pressure.
- Ability to develop good relationships with other departments and clients.
- Strong IT skills.
Benefits
- Competitive salary and bonus scheme
- Hybrid working (2 days working from home); 2 weeks remote working from any location after 6 months of service
- 25 days holiday, rising to 30 after 2 years
- Enhanced parental leave
- Contributory pension scheme
- Private medical insurance scheme
- Discounts for gym membership, travel & cinema
- Sabbatical after 10 years of service
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