At Acorn, we believe in delivering excellence through teamwork, integrity, and a customer-first approach. Our culture is built on collaboration, accountability, and continuous improvement. If you thrive in a dynamic environment and want to be part of a company that values its people as much as its clients, this is your opportunity.
About the Role
Schedulers are the heartbeat of our operations. You’ll ensure our technicians are in the right place at the right time, delivering exceptional service to our clients. This role requires a proactive, detail-oriented individual who can manage priorities and maintain accuracy under pressure.
Location: Slough
Salary: up to £29500
Hours: 37.5 per week (Shift patterns: 7:00am–3:30pm & 9:00am–5:30pm)
Company Benefits
Life Assurance
360 Wellbeing App – 24/7 access to GP appointments
Death in Service Insurance
Scottish widow pension
Fertility Treatment Support Leave
Paid Maternity Leave
Paid Paternity Leave
Gym & fitness discounts and other lifestyle discounts
Employee Recognition Scheme
Responsibilities
Act as the first point of contact for planning and completion of scheduled tasks and maintenance.
Maintain accurate resource planning and ensure engineers’ schedules are optimized for productivity.
Coordinate reactive and planned works, meeting KPIs and SLAs.
Liaise with technicians and clients to resolve scheduling queries promptly.
Organize holiday and sickness cover, call-out rotas, and overtime.
Ensure compliance with contractual and statutory timescales.
What We’re Looking For
Proven experience in scheduling within a fast-paced environment.
Strong organizational and communication skills.
Ability to work independently and as part of a supportive team.
Customer-focused mindset with attention to detail.
Experience with scheduling systems (Concept Evolution advantageous).
Intermediate to advanced PC skills (Word, Excel, Outlook).
I agree with having my data stored for 36 months.
When you apply, we may conduct a background check using public databases and websites and utilising a web search engine. Your CV may be retained for a maximum period of one year.
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