Product Manager, Agentic Commerce London

Link to Privacy Policy Link to Cookie Policy* 3 – 5 years of product management experience, with demonstrable ownership of infrastructure or platform products.* Deep, working knowledge of the card payment stack: PSP and acquirer architecture, authorisation flows, tokenisation (network tokens, PSP tokens, delegated tokenisation), PCI DSS scope, and scheme integrations.* Familiarity with agentic AI systems – how large language model agents acquire and exercise permissions, tool use and planning loops, multi-agent orchestration – and the payment infrastructure gaps these create.* Data-driven: skilled at leveraging data and business insights to determine strategic priorities, build P&L models, and drive roadmap prioritisation and execution.* Customer-first: able to think from the merchant’s and developer’s perspective, balancing long-term infrastructure bets with immediate integration needs.* End-to-end mindset: structured and diligent in understanding all components required for a product to succeed – from technical architecture through commercial model to go-to-market.* Leadership: excellent at collaborating proactively with stakeholders across Engineering, Legal, Finance, Compliance, and commercial teams, with high EQ and strong influencing skills.* Effective communicator: able to simplify technically complex concepts for a wide range of audiences, from engineering teams to the CEO.* Lead the creation and maintenance of the Agentic Commerce roadmap for short, mid, and long-term objectives, anchored to P&L commitments.* Develop a strong understanding of the Agentic Commerce P&L and build towards ownership of revenue and cost inputs as the role matures, supporting executive reporting and investment cases.* Plan and document initiatives on a monthly, quarterly, and semi-annual basis to align with business goals and investment cycles.* Define the commercial model for agent-initiated payment flows, including pricing strategy across storage, lifecycle events, and per-transaction components.* Define and build Checkout.com’s trust and identity layer for agent-initiated transactions – covering agent identity verification, consent management, spending mandate enforcement, and liability attribution at point of transaction.* Work with Engineering, Legal, and Compliance to establish what agent identity means in practice within card scheme rails, under SCA requirements, and in the context of the EU AI Act.* Develop frameworks for how Checkout.com’s obligations as both a deployer of AI systems and a provider of agentic commerce infrastructure interact, and ensure product design reflects those obligations.* Conduct thorough product discoveries to identify market needs across the emerging agentic commerce ecosystem, including gaps between existing payment infrastructure and what agent workflows require.* Engage directly with AI platform partners, merchants building agentic experiences, and scheme partners to ground the product in real integration requirements.* Communicate findings effectively with Engineering to ensure alignment on build priorities and technical architecture decisions.* Define fraud and risk frameworks for machine-initiated transactions – identifying where existing CNP models apply, where they break down, and what new signals are relevant in asynchronous agentic flows.* Work with Risk, Compliance, and Engineering to ensure that controls designed for human commerce remain effective – or are replaced with appropriate equivalents – when transactions are agent-initiated.* Continuously gather and analyse merchant feedback, AI platform partner requirements, and market data to inform product decisions across the agentic commerce roadmap.* Gain a deep understanding of how Checkout.com’s merchant base is approaching agentic commerce, and translate that into product priorities that serve both near-term and long-term needs.* Foster a team culture that upholds Checkout.com’s operating principles.#J-18808-Ljbffr…