Accounting Operations Manager

Company: Trinity House Group
Apply for the Accounting Operations Manager
Location: Leicester
Job Description:

You’ll take ownership of a large-scale AP function, leading both onshore and offshore teams while tackling volume, performance, and stakeholder confidence head‑on.

Key Responsibilities:

Operational Control & Volume Management

  • Take control of a high‑volume invoice environment where demand has exceeded capacity
  • Introduce effective resource and capacity planning to manage peaks and pressure points
  • Ensure accuracy and timeliness across invoice processing and payment runs

Root Cause Analysis & Problem Solving

  • Analyse volume trends, bottlenecks, and process inefficiencies
  • Get under the skin of issues—not just managing symptoms, but identifying true root causes
  • Use data to drive decisions and prioritise improvements

Stakeholder Engagement

  • Build trust with internal stakeholders
  • Act as a credible, solutions‑focused partner to the wider business
  • Improve communication, visibility, and service levels
  • Drive a mindset shift from reactive processing to proactive operations
  • Identify and implement process improvements, automation, and scalable solutions
  • Lead change across both onshore and offshore teams

What We’re Looking For

This role needs a hands‑on operator with a transformation mindset—someone who thrives in complexity and isn’t afraid to challenge the status‑quo.

Key Experience (Non‑Negotiables):

  • Proven experience leading within a high‑volume Accounts Payable / transactional finance environment
  • Strong background in capacity planning, volume analysis, and operational performance improvement
  • Experience managing onshore/offshore team models (c.50/50 split)
  • Track record of driving change, improving processes, and stabilising underperforming functions
  • Naturally analytical—comfortable working with data to diagnose issues
  • Proactive and resilient, with the ability to lead under pressure
  • Strong communicator, able to rebuild stakeholder confidence
  • Challenges the “we’ve always done it this way” mindset

Why This Role?

  • A genuine opportunity to fix, shape, and transform a critical finance function
  • Exposure to a global, high‑volume operation
  • Ownership of a function handling £1bn+ in payments annually
  • High visibility role with real impact across the business
  • Perfect for someone who enjoys turnarounds, problem‑solving, and driving change

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Posted: April 4th, 2026