Collaboration Services Lead: Incident & Process Improvement

A leading water company in the UK is seeking a Collaboration Service Lead responsible for the operational health and management of collaboration services. This role involves overseeing incident management, supporting a team of engineers, and ensuring service stability across various domains, including AV and conferencing services, booking tools, and print services. The ideal candidate should possess ITIL Foundation certification and extensive experience in IT service management, focusing on user experience and service improvements.#J-18808-Ljbffr…