Service Manager (Commercial Refrigeration / AC)

Company: Ernest Gordon Recruitment
Apply for the Service Manager (Commercial Refrigeration / AC)
Location: Ipswich
Job Description:

Are you an experienced Service Manager with a strong technical background in commercial refrigeration looking to take ownership of a growing service department within a forward-thinking business?

Do you enjoy leading and developing engineering teams, overseeing service delivery, and driving performance, while working closely with clients and internal stakeholders to deliver a high-quality, compliant service?

The company are a well-established refrigeration and air conditioning business providing installation, maintenance and servicing solutions across East Anglia.

Known for their professional standards and their customer-first approach, they are investing in their leadership team to support continued growth and future succession planning.

This is an excellent opportunity for a Refrigeration Service Manager who enjoys autonomy, responsibility, and strategic input, with the chance to shape service operations, secure new business, and progress towards a future Director-level role within the business.

The Role:

  • Manage and lead a team of refrigeration engineers and support staff, ensuring high performance and engagement
  • Oversee day-to-day service operations, including scheduling, workload management, and resource planning
  • Drive business growth by securing new service opportunities aligned with the company’s growth strategy
  • Ensure full compliance with health & safety legislation, F-Gas regulations, and company procedures
  • Maintain high standards of customer service, resolving escalated service issues where required

The Person:

  • Experience in refrigeration and air conditioning service management or a similar role
  • Experience in working off the tools, in the office
  • Full UK driving licence

Job reference: BBBH23906d

Key words: Service, Manager, Air Conditioning, Refrigeration, AC, Project, Projects, Travel, Client-Facing, Compliance, Woodbridge, Ipswich, East Anglia

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset.

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Posted: March 20th, 2026