Posted Tuesday 31 March 2026 at 00:00 | Expires Tuesday 21 April 2026 at 23:59
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients’ reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients’ needs and experiences every step of the way.
⌚ Hours:37.5 hours per week, includes evening and weekend work Salary:£42,213.23
Join MSI Reproductive Choices UK as an Clinical Quality Manager and help us empower individuals through access to reproductive healthcare.
What You’ll Do
The Clinical Quality Manager plays a key leadership role in ensuring safe, effective, and compliant clinical care across MSI UK’s contact‑centre services. Working across telephone and digital clinical pathways, the role provides expert oversight of clinical quality, governance, and patient safety, maintaining high standards of regulatory compliance and continuous improvement.
The role works closely with the Clinical Services Matron, General Managers, Clinical Team Managers, and the Quality & Governance team to provide assurance, challenge, and expert guidance. Effective collaboration and clear delegation are essential to ensure consistent, proportionate, and joined‑up quality oversight across all contact‑centre operations.
Key Responsibilities
- Clinical Audit, Compliance & Regulatory Readiness
- Quality Improvement & Performance Monitoring
- Policy & SOP Compliance
- Clinical Support, Training & Capability Building
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
- Up to 5% employer pension contribution
- Fast expense reimbursement (within 10 days)
- 25 days annual leave + your birthday off
- Family-friendly policies
- Long service recognition
- Discounts at 4,000+ retailers via Blue Light Card
- 24/7 GP access
- Employee Assistance Programme
- Paid training and development
- Accredited apprenticeships
- Clear progression pathways
Be part of a team that’s making a real difference. We offer a supportive, inclusive environment where your work directly contributes to improving lives.
We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
Please note
- If you do not upload a CV or Resume, your application will not be considered.
- This role is not eligible for sponsorship and successful applicants musthave the right to work in the UK from day one of employment.
- We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.
#J-18808-Ljbffr…