Key Account Manager

Key Responsibilities：

• Develop and execute prospection & acquisition strategies for new key accounts in modern trade, supermarkets, and distribution networks
• Set and own volume/revenue targets by channel (including supermarkets, hypermarkets, cash & carry, wholesalers) and by account
• Build, manage and grow a high-value portfolio of key accounts across retail and distribution channels
• Ensure excellent customer satisfaction, strong partnerships, and long-term loyalty
• Coordinate full pre- and post-sales support, execution in-store/wholesale, and swift issue resolution
• Analyse key account performance, category trends, market dynamics, and competitors; deliver actionable insights
• Monitor and report regularly on market/competitor activity across supermarket and distribution sectors
• Manage the business like a standalone unit – full accountability for revenue, costs, ROI, trade spend, and profitability
• Evaluate marketing/trade/promotional activities and recommend data-driven improvements for maximum impact

Requirements：

• Degree educated (Business/Marketing/Economics preferred)
• Significant experience (typically 3–8+ years) in Key Account / Channel Management within FMCG or Tobacco industry – essential experience managing supermarket/modern trade accounts and/or distributors/wholesalers in a similar role
• Professional-level English (fluent business communication)
• Strong entrepreneurial mindset and results orientation
• Proven ability to deliver client-focused solutions and drive growth in retail and distribution environments
• Excellent analytical skills, numerical fluency, and data-driven decision making
• Outstanding communication, negotiation, influencing, and stakeholder management skills at all levels
• Hands-on, resilient, and thrives in a fast-paced, target-driven commercial setting

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