Leasing Support Manager Client Services · Coventry ·

Company: Return on Investment Ltd
Apply for the Leasing Support Manager Client Services · Coventry ·
Location: Coventry
Job Description:

Leasing Support Manager

Location: Field Based – travel will be required to client site on a monthly basis.Job Type: Full timeSalary: up to £38,000 per annum

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting-edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, Jaguar Land Rover, Volvo Cars, Kia and Volkswagen.

We are now looking for a Leasing Support Manager to join our automotive client account team, supporting leasing sales performance and programme delivery within a major manufacturer environment.

The Role

This is an exciting opportunity for an experienced automotive professional to play a key role in driving leasing programme success across a portfolio of customers.

Working closely with Key Account Managers, internal stakeholders and external leasing partners, you’ll be responsible for ensuring leasing programmes are delivered efficiently, customer order portfolios are managed accurately, and vehicle supply aligns with fleet requirements.

You’ll also provide valuable market insight, reporting and forecasting to support commercial decision-making and help deliver sales and profitability targets.

Key Responsibilities

  • Conduct regular business reviews with leasing customers to support account growth and strengthen relationships

  • Oversee customer order portfolios, ensuring vehicle orders are accurate, on track and aligned to fleet plans

  • Manage account order administration, scheduling and build requirements

  • Liaise with internal departments, retailers and carriers to ensure smooth vehicle delivery

  • Monitor stock levels against forecasts and manage stock age profiles in line with business objectives

  • Organise vehicle demonstrations for leasing companies and end customers

  • Maintain accurate CRM records and sales pipeline reporting

  • Deliver accurate leasing volume forecasts across your account portfolio

  • Provide market insight, competitor intelligence and customer feedback to support pricing and sales strategy

  • Work closely with finance teams to resolve invoicing, programme claims and pricing queries efficiently

What We’re Looking For

Key Skills & Experience:

  • Proven track record in automotive fleet sales, ideally within the UK market

  • Strong understanding of corporate fleet operations, vehicle finance and leasing products

  • Experience working with fleet and leasing companies

  • Excellent communication and relationship-building skills

  • Strong negotiation and presentation capability

  • Highly organised, self‑motivated and target‑driven

  • Confident using CRM systems and reporting tools

  • Ability to interpret data and provide clear commercial insight

We’re looking for someone who thrives in a fast‑paced automotive environment, enjoys building strong customer partnerships, and can balance operational detail with commercial focus

Why Join Us?

We understand how important it is to look after our employees, so in return for your hard work we offer amazing benefits including:

  • £500 annual health and wellbeing allowance

  • Access to education bursaries to learn new skills

  • A day off and voucher for your birthday

  • Company pension

  • Healthcare plans including private medical insurance and dental cover

  • 22 days annual leave rising to 30 with length of service

  • Subsidised car purchase schemes available

How to Apply

If you’re interested in joining us as a Leasing Support Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive and supportive workplace.

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Posted: April 1st, 2026