Credit Controller
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Department: Ampa Group Services – Chief Financial Office – Finance Operations – Credit Control – 9115
Employment Type: Permanent – Full Time
Location: Birmingham
Reporting To: Lee Warburton
Description
Credit Controller
Location: Hybrid/Birmingham
The role of Credit Controller is part of the Financial Operations team and will report into the Credit Control Team Leader. We are seeking an experienced Credit Controller to join the team our exceptionally strong and supportive team.
We can offer you
- A culture of trust and empowerment with responsibility and autonomy over your work
- The support and encouragement of a great team behind you and friendly colleagues who all want to help you thrive
- A competitive package with great benefits
Our team
To provide truly outstanding client service we work as one team. Ampa Group Services is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients. The Groups include; Finance, Operations, HR, Clients & Markets, IT, Risk and the Executive Leadership team.
Our Finance team is made up of over 50 people who work from a variety of our office locations. The work is split into four core areas; Financial Accounting, Financial Operations, Business Partnering and Partner Services.
The team work closely with our other business operations teams to provide a first class service. They are responsible for the sound financial management of the firm, including cash flow, budgeting, internal and external reporting and audit. They have responsibilities for the safe‑keeping and operating of our clients’ funds held on account and also deal with payroll, credit control, work‑in progress, partner finances and tax returns. The team also provide bespoke finance business partnering support to all other areas of the business.
What you will be doing:
- Work with a team of Credit Controllers.
- Managing own clients and prompt collection of debtors in line with the Credit Policy.
- Debt chasing by phone, email and letter
- Travel to other office locations to review queries with teams as necessary.
- Minimise overdue debt and achieve monthly cash collection targets.
- Manage invoice query and account issue resolution.
- Hold meetings with the legal teams to manage potential risk.
- Identifying and escalating any potential difficulties on payment collection
- Issue monthly statements.
- Other adhoc duties as required by your Manager.
What you will need:
- Previous experience in a Credit Collection role preferably within the legal sector but not essential
- Knowledge of Aderant systems (desirable)
- Highly computer literate – Excel, Outlook
- Analytical and highly organised
- Good telephone manner
- Good communication skills
- Team player
- Ability to work to tight deadlines and work on own initiative
- Able to cope with multiple priorities and changing environment
- Excellent attention to detail and high degree of accuracy is imperative
- Ability to build strong relationships and influence internal and external stakeholders
- Strong commercial focus and good business acumen
- Passionate and committed to achieving results
- Ideally experience from both B2B and B2C
Benefits, Agile Working and Additional information
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.
Want to find more about our amazing benefits?
Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.
Equal opportunities
Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. xwzovoh Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
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