Our client is a logistics company specialising in temperature-controlled distribution, Sameday, Next day, storage and third party logistics nationwide We are now recruiting an Operations Controller to join a team of 3 to plan and allocate logistics movements on a national basis
The successful applicant will manage a mixed fleet of 12 vehicles, with the 25 employed drivers plus managing sub contactors with external hauliers. Operating a 24/7 day a week service, core hours are Monday to Friday 8-5 with on call rota every 2nd weekend
Daily duties include:* Taking incoming telephone and email bookings from clients* Managing and allocating work to drivers * Allocating the correct and most cost-efficient vehicle from the fleet* Assigning jobs to sub-contractors and management from start to finish * Liaising with haulage subcontractors daily to ensure service requirements are met* Ensuring all planning duties are completed each day. * Monitoring and recommending improvements in the traffic office * Seeing all jobs through to completion
In order to apply you will have * Experience of working in a busy traffic office, allocating work* Same day/ next day experience * Experience of dealing and allocating work to drivers* Ideally have used Mandata or another Transport Management platform * Ideally have handled minor vehicle checks * Excellent attention to detail* Ability to deliver exceptional customer service* Great organisational skills* Positive, flexible, patient and friendly attitude
In return, my client can offer you:* Salary 32,000 to 40,000 including on call payment* Pension * Laptop * Mobile* 21days (flex for the right individual) holiday plus bank holidays* Free car parking