Job Title: CounsellorLocation: Chichester – HybridSalary: £21,000 per annumContract Type: Part Time, PermanentHours: 3 days a week – 24 hours
Right to live and work within the UK is required for this role.
About Us
“Optima Health is the UK’s largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference.
At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK.
When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career.
Together, we live our values:
One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone’s contribution is important and valued.
Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues’ wellbeing and respecting their time, energy and balance is fundamental to this value.
Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work – embracing smarter, more flexible approaches that help our people thrive both professionally and personally.
Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together.”
Role Summary
The role of Counsellor is to provide a professional and confidential workplace counselling and therapy service to clients across a range of contracts. This may include supporting individuals with personal and/or work-related issues. The post holder will be required to comply with all company policies, procedures, and standards relating to quality and confidentiality. The successful candidate must be a registered counsellor with a CBT qualification. This role will involve a combination of on-site and remote working.
Main Duties and Responsibilities
- To provide professional and confidential counselling and therapy services to clients from a range of contracts.
- To maintain adequate records of counselling and therapy work and provide appropriate statistical returns as required.
- Consult with Head of Mental Health Services and the Clinical Manager appropriately regarding general employee care issues, training needs, policy, and practice, without any breach of confidentiality or compromise to the nature of this post.
- Collaborate with employees collaboratively to maintain fair and transparent systems to ensure that clients are seen within a reasonable timeframe within contract KPIs.
- Conduct any other work or duties that are requested.
- Responsible for diary management through the online portal system.
- Collaborate with other employees.
- Maintain the confidentiality of information about clients, employees, and other business in accordance with professional codes of conduct and relevant legislation such as the Data Protection Act. Maintain business confidentiality in line with policies.
- Participate in clinical supervision.
- Adhere to professional body’s ethical framework and professional requirements, including partaking in training, with help and support from colleagues.
- Maintain a working knowledge of Information Technology applications such as Microsoft Word, Excel, and PowerPoint.
- To maintain a working knowledge of the Portal system.
- Those therapists working on blue light contracts will also be required to provide in-person therapy as required, assist with the duty function, complete psychological monitoring and provide on-site and virtual trauma support (All training will be provided).
- Lead by example and be an inspirational role model for the Optima Health values – Shaping Tomorrow, We Do the Right Thing, One Team, Never Too Big to Care
Experience, Skills, and Knowledge Required for the Role
- Minimum of a Degree in Counselling
- CBT Practitioner qualification
- Registered with a professional body
- Experienced in working in a highly demanding environment.
- Ability to work autonomously conducting risk assessments on vulnerable clients.
What Can We Offer You?
- 25 Days Annual Leave + Bank Holidays
- Buy and Sell Holiday Scheme
- Life Assurance
- Pension Scheme
- Health Cash Plan
- Volunteer Days
- YuLife Employee Benefits Platform
- Save As You Earn Scheme
- Eye Test Vouchers
- Flu Vaccination Scheme
- Cycle to work scheme
- Clinical Training Academy
- Paid CPD Days
- Professional Registration Fees Paid
- RAVE Awards
- Employee Assistance Programme
- Right to Request Flexible Working From Day 1
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
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