CRM Manager – Belfast

## CRM Manager – BelfastBelfast, Northern Ireland Staffline Group PLCPosted todayJob ViewedTap Again To Close### Job DescriptionJob description Belfast Permanent | Full-Time | Hours per Week Salary: £35,000 per annum OTE: £38,500BenefitsAnnual bonus / rewards scheme29 days annual leave including public holidaysRising to 36 days annual leave after successful probationPension from day onePrivate healthcare from day oneLife assurance cover from day oneOpportunity to lead CRM improvements and system enhancement projectsExposure to senior stakeholders across IrelandFast-paced, collaborative working environmentLong-term career development within an established businessCRM Manager – BelfastStaffline Recruitment Ireland is seeking a CRM Manager to join its Belfast-based IT team.This is an excellent opportunity for an experienced systems professional to take ownership of Staffline’s CRM platform and associated applications, supporting the ongoing development of Stellar and wider business improvement plans. The successful candidate will play a key role in maintaining system performance, improving data quality, delivering projects, supporting users and driving continuous improvement.As CRM Manager, you will act as the main point of contact for the CRM system, overseeing day-to-day performance, troubleshooting issues, delivering enhancements and liaising with the CRM provider. You will also work closely with senior stakeholders across the business to ensure the system supports operations effectively and provides valuable reporting and insight.This role is ideal for someone with experience in CRM support, business systems analysis, IT projects, stakeholder engagement, reporting and process improvement.Key ResponsibilitiesAct as the main point of contact for the CRM application and associated systemsManage and maintain the CRM database, ensuring data accuracy, reliability and usabilityTroubleshoot system issues and support users across the businessIdentify, manage and implement CRM enhancements and upgradesLead and support CRM-related projects from planning through to deliveryDevelop insightful reports and management information for the Executive teamWork closely with the CRM provider and development team to improve system functionalitySupport process improvement across the business through effective use of CRM toolsDeliver training to staff and create guidance or support materials where requiredBuild strong relationships with internal stakeholders across Northern Ireland and the Republic of IrelandMonitor system performance and support continuous improvement initiativesEssential CriteriaAt least 1 year’s experience in business systems analysis, IT projects, or implementing IT solutions with internal customersStrong analytical skills with a willingness to learn and developExcellent interpersonal and communication skillsStrong attention to detail and a proactive approachAwareness of incident and problem management processesStrong written and verbal communication skillsGood working knowledge of Microsoft Office, including ExcelFull clean driving licence, with flexibility for occasional travel across Northern Ireland and the Republic of IrelandDesirable CriteriaExperience in any of the following would be advantageous:CRM application supportProject administrationCustomer serviceCreating training materialsDelivering staff trainingChange management and process improvementPresenting to stakeholders and senior teamsThis advertiser has chosen not to accept applicants from your region.Tap Again To Close### Job Descriptionfull-timeOur client, a leading force in the renewable energy sector, is seeking a highly skilled and experienced Renewable Energy Project Manager to spearhead key projects in **Belfast, Northern Ireland** . This role requires a strategic thinker with a proven track record in managing complex energy infrastructure projects from inception to completion. You will be responsible for planning, executing, and delivering projects on time, within budget, and to the highest quality standards, contributing significantly to the region’s sustainable energy future. **Responsibilities:** * Lead the planning, execution, and delivery of renewable energy projects, including solar, wind, and other emerging technologies.* Develop comprehensive project plans, including scope, timelines, resource allocation, and budgets.* Manage project teams, including engineers, contractors, and external consultants, ensuring effective collaboration and performance.* Oversee the procurement process, including tendering, contract negotiation, and supplier management.* Ensure all projects comply with relevant regulations, environmental standards, and safety protocols.* Monitor project progress, identify potential risks and issues, and implement mitigation strategies.* Manage project budgets and financial performance, ensuring cost control and profitability.* Liaise with stakeholders, including government agencies, utility companies, landowners, and investors.* Prepare regular project status reports for senior management and clients.* Drive innovation and continuously seek opportunities to improve project delivery methodologies.* Ensure the successful handover and commissioning of completed projects.**Qualifications:** * Bachelor’s degree in Engineering, Environmental Science, Project Management, or a related field. A Master’s degree or PMP certification is highly desirable.* Significant experience in project management within the energy sector, with a strong focus on renewable energy projects.* Proven ability to manage complex, large-scale projects from conception to completion.* In-depth knowledge of renewable energy technologies, regulations, and market dynamics in Northern Ireland.* Strong leadership, team management, and stakeholder engagement skills.* Excellent financial management and budgeting skills.* Proficiency in project management software (e.g., MS Project, Primavera).* Exceptional communication, negotiation, and problem-solving abilities.* Ability to travel as required to project sites.This is a unique opportunity to play a pivotal role in shaping the energy landscape of **Northern Ireland** . If you are passionate about sustainability and possess the expertise to deliver cutting-edge renewable energy projects, we want to hear from you.This advertiser has chosen not to accept applicants from your region.Tap Again To Close### Job DescriptionWe’re looking for a Senior Ecommerce & CRM Manager to lead the performance and optimisation of our clients DTC operations. This role is responsible for driving ecommerce trading, conversion optimisation and CRM lifecycle strategy to maximise digital revenue and customer lifetime value.Working closely with marketing, technology and operations teams, the successful candidate will ensure the Shopify website, CRM platforms and SEO strategy deliver a seamless customer journey and strong commercial results. You’ll also manage key agency partners supporting CRM technology, website development and SEO.**The role****Ecommerce Trading & Website Performance*** Own the day-to-day trading and performance of the Shopify websites* Manage online merchandising, promotions and campaign execution* Ensure the website is optimised for conversion, customer experience and revenue growth**Conversion Rate Optimisation*** Develop and execute a structured CRO roadmap* Run A/B testing across key pages including homepage, product pages and checkout* Use customer behaviour data to reduce friction and improve conversion and AOV**CRM & Customer Lifecycle*** Lead CRM and lifecycle marketing strategy across acquisition, retention and re-engagement via a CRM agency* Oversee campaign planning, segmentation and automated customer journeys**Digital Platforms & SEO*** Manage key platforms including Shopify and CRM systems* Work with agency partners to ensure strong technical performance and scalability*#J-18808-Ljbffr…