Business Development Manager – HVAC, Fire & Smoke Technical Services – OTE £80-90,000+
We are working with an innovative and fast-growing technical services organisation that is challenging traditional approaches within the Facilities Management sector.
Founded on the belief that the industry needs to evolve, the business is driving a new, collaborative model—helping FM providers deliver better outcomes through a combination of in-house capability and high-quality external expertise. This approach enables clients to improve performance, enhance service delivery and unlock long-term value, all while maintaining cost efficiency.
With a strong focus on innovation, sustainability and engineering excellence, the organisation is committed to raising standards across the industry and supporting the development of highly skilled engineers.
The Opportunity
We are seeking an experienced Business Development Manager to play a key role in delivering the company’s service-led growth strategy.
This is a strategic, new business-focused role centered on developing long-term client relationships and securing recurring service contracts across key sectors including Data Centers, Commercial Property, Healthcare (NHS & Private) and Retail environments.
Key Responsibilities
Business Development & Market Growth
• Identify and secure new customer relationships across target sectors
• Build, develop and maintain a strong pipeline aligned to growth strategy
• Win recurring maintenance contracts that create long-term client value
• Identify new market opportunities and service innovation potential
Client Engagement & Relationship Management
• Build relationships with FM providers, asset owners, estates teams and consultants
• Represent the organisation across industry events and client meetings
• Support the development of long-term strategic partnerships
Opportunity & Pipeline Management
• Generate genuine new business opportunities
• Maintain accurate pipeline tracking through CRM/CAFM systems (Atom)
• Provide regular reporting and forecasting
Cross-Selling & Collaboration
• Promote services across HVAC, combustion, pumps, smoke control, fire dampers and fire stopping
• Collaborate with technical and operational teams to develop solutions
• Ensure seamless handover to delivery teams
Commercial Management
• Prepare proposals and tenders aligned with pricing strategy
• Balance competitiveness with margin protection
• Contribute to long-term client lifecycle value
Candidate Profile
Experience
• Proven track record in business development within technical services
• Experience securing service or maintenance contracts
• Background working with FM providers or large estates organisations
Skills & Competencies
• Strong commercial awareness and negotiation capability
• Ability to influence senior decision-makers
• Experience using CRM/CAFM systems
• Excellent communication and presentation skills
Personal Attributes
• Self-motivated, resilient and results-driven
• Proactive and opportunity-focused
• Relationship-led with a long-term mindset
• Aligned to a collaborative, growth-focused culture
What Success Looks Like
• Delivery of new business revenue
• Development of a strong, sustainable pipeline
• New client acquisition
• Cross-selling across service lines
• Accurate reporting and forecasting
What’s on Offer
• Competitive salary range and bonus / commission structure + Mgmt Benefits
• Ongoing professional development across sales, commercial and technical areas
• Opportunity to work across high-profile sectors
• A key role within a business redefining how technical services are delivered
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