Lift Service Call-Out Engineer

Company: Guideline Lifts Services LTD trading as KLEEMANN
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Job Description:

*Overview* We are looking for a *skilled and reliable Lift Service Engineer* with strong diagnostic abilities and a customer-focused attitude. The ideal candidate will be *NVQ Level 3 qualified (or equivalent)*, experienced in servicing and callouts, and confident working independently to manage their own schedule. Someone with excellent communication skills, a proactive approach to problem-solving, and a commitment to high safety standards will thrive in this role.

*Key Responsibilities*

* Respond to emergency callouts and breakdowns across your designated area * Diagnose and repair lift faults efficiently and safely * Carry out minor adjustments and temporary fixes to restore service * Complete accurate and timely service reports and documentation * Liaise with the office team and customers to provide updates and ensure customer satisfaction * Participate in the on-call rota for out-of-hours emergency response * Maintain tools, equipment, and company vehicle to a high standard * Ensure compliance with health and safety regulations and company procedures

*Requirements*

* NVQ Level 3 (or equivalent) in Lift Engineering * Proven experience in lift service and callout response * Strong fault-finding and diagnostic skills * Full UK driving licence (essential)* Good communication skills and customer-focused attitude * Ability to work independently and manage your own schedule * Knowledge of major lift brands and control systems (advantageous)

*What We Offer*

* Competitive salary with overtime and callout payments * Company vehicle, fuel card, and tools * Mobile phone and uniform * Pension scheme and holiday allowance * Ongoing training and development opportunities * Supportive and professional team environment

Job Types: Full-time, Permanent

Pay: £45,000.00-£50,000.00 per year

Licence/Certification: * NVQ3 (preferred)

Work Location: In person…

Posted: April 5th, 2026