Hiring: Account Manager (Integrated & CRM) – Award-Winning Creative Agency
I am currently partnering with a brilliant, mission-led creative agency in London to find a proactive and driven Account Manager.
Named a “Best Place to Work” and highly praised for its DE&I strategy, this agency is all about brilliant work. They work with a high-energy mix of start-ups and global powerhouses, and they are looking for a new Account Manager to join the team and lead on one of their most iconic travel and hospitality accounts
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The Role
This isn’t just about managing timelines; it’s about being the central lynchpin of the account. You’ll be working within the Customer Engagement team, focusing on CRM and multi-channel communications for a major global brand.
What you’ll be doing:
- Acting as the key day-to-day client contact, managing content and communications calendars from briefing to deployment.
- You’ll have the opportunity to write and edit short, customer-facing copy to ensure it matches the brand tone of voice.
- Working cross-functionally with creative, planning, and social teams to drive workstreams forward.
- Managing the brilliant basics, from timelines and resource booking to WIPs and finance admin.
The Ideal Candidate
I’m looking for someone who is extremely organised and thrives in an agency environment.
- You have a sound knowledge of various channels, with CRM being a key strength.
- You have a keen interest in the “why” behind the work and aren’t afraid to dive into desk research to support a planner.
- You lead with positivity and a “can-do” spirit, even when managing multiple stakeholders under pressure.
- You have unwavering attention to detail and take pride in delivering high-quality, accurate work.
Why Join This Agency?
The culture here is genuinely special.
- True Hybrid Working: 3 days in the office (Mon, Wed, Thu) to keep the collaborative spark alive.
- Investment in You: Access to all-agency learning and development programme.
- The Perks: Free daily breakfast, team lunch every Thursday, bi-monthly company meetings, and legendary summer/Christmas parties.
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