Swindon, United Kingdom
Considering making an application for this job Check all the details in this job description, and then click on Apply.Northampton, United Kingdom
We have a unique opportunity within our Anti-Money Laundering (AML) Operations Team for a talented and ambitious individual to come and join our mission to protect the Society against Economic Crime, leading our Business and Commercial relationships AML Teams.
The Economic Crime department is responsible for protecting Nationwide and its members from all types of financial crime, including money laundering, terrorist financing, sanctions, bribery and corruption.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our Swindon or Northampton office. Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
Uncompromisingly Customer, whatever our role
Benefits
- Access to private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members – those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
Banking – but fairer, more rewarding, and for the good of society
What you’ll be doing
You’ll lead a group of managers who look after teams responsible for customer checks, deeper investigations, and monitoring activity across our business and commercial members. Each day you’ll make sure procedures, processes, and service levels are working as they should, stepping in to solve problems and remove barriers so the teams can focus on keeping the Society safe. You’ll support and guide a team of managers, helping them develop their teams and keep risks well controlled. You’ll also work closely with our external partner, making sure their work meets our standards and supports our goals. Whatever your day brings, you’ll play a key part in protecting our members and reducing financial crime across the Society.
About you
- Strong leadership experience, including managing multiple teams and their managers, setting goals, developing people, and supporting performance
- A background in financial crime, risk, compliance or audit within financial services, with an understanding of Nationwide’s products, services, and core systems
- Deep understanding of financial crime legislation, regulatory expectations and industry guidance
- Knowledge of customer due diligence, enhanced due diligence and financial crime risks across business and commercial relationships, with experience managing these through strong controls
- Confident in identifying and managing operational risks, recommending effective controls, and ensuring the operation stays compliant
- The ability to inspire, influence, and engage others, with excellent communication skills when working with colleagues at all levels
- Skilled in writing clear, comprehensive reports and papers for a range of audiences across the Society
- Holding, or working towards, a recognised financial crime qualification, such as ICA (Anti ‑ Money Laundering, Financial Crime Prevention, or Risk Management) or ACAMS (Certified Anti ‑ Money Laundering Specialist)
Our customer first behaviours put customers and members at the heart of how we work together. xwzovoh They are the set of behaviours that every colleague needs to display, in every role:
Feel what customers feel – We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight – We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better – We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done – We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Job Info
- Job Identification 2424
- Apply Before 03/30/2026, 10:55 PM
- Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB
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