Events and Community Manager – EMEA

Responsibilities

• Support the Head of Academy and Forum in EMEA in day‑to‑day planning and execution of Academy and Forum programming aligned with OpenAI’s regional Global Affairs priorities.
• Design and execute online and in‑person events across EMEA – such as in‑person trainings, webinars and panel discussions – that reflect the missions of the OpenAI Academy and Forum, also ensuring programming is culturally relevant and locally informed.
• Manage timelines, guest communications, vendors, travel, and follow‑ups for regional activations.
• Track KPIs, participant feedback, and performance metrics, and provide regular internal reporting across initiatives.
• Oversee end‑to‑end event strategy and execution, including programming, complex logistics, budgeting and delivery.
• Manage content roadmaps – oversee the development and scheduling of online OpenAI Academy and Forum events and webinars, ensuring they meet the needs of the community and align with broader organisational objectives.
• Coordinate cross‑functional contributors – collaborate with internal teams, including policy, events, communications, go‑to‑market to ensure impactful initiatives.
• Develop and execute community engagement strategies – create and implement plans to foster a vibrant online and in‑person community.
• Monitor and analyse community metrics – track engagement and feedback to inform continuous improvement of OpenAI Academy and Forum programming.

Requirements

• Event production expertise – hands‑on experience planning and executing both online and in‑person events.
• AI enthusiast – experience working with agents to automate workflows a plus.
• Comfort with tools like Figma, HubSpot.
• Content strategy and coordination skills – ability to oversee content development, manage roadmaps, and ensure a consistent and engaging community experience.
• Strong communication and collaboration skills – a talent for conveying ideas effectively and working cross‑functionally with both internal teams and external community members.
• Adaptability – the ability to navigate changing priorities while managing multiple projects with attention to detail.
• Languages – fluency in English, additional EU languages a plus.

Core Competencies

Demonstrates expertise in event production and community engagement strategies, with a strong focus on content development and cross‑functional collaboration. Proficient in managing complex logistics and performance metrics to ensure impactful programming aligned with organizational objectives.

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