North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1 st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
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Job overview
Berrow Ward is located on Level 1 of the Weston Site of UHBW. The ward is 28bedded and cares for patients general medical input with a Ward speciality of Respiratory Medicine. We frequently care for Acutely unwell individuals requiring level 2 care such as Non invasive ventilation to name just a few, consequently the environment can be busy with high levels of MDT present.
As a Ward Clerk within this unit, you will play a key role in supporting the clinical and multidisciplinary teams by providing efficient clerical and administrative support. You will be responsible for managing the ward reception, assist with admissions, discharges and patient flow.
Working in this fast-paced, high acuity environment requires excellent organisational and communication skills, flexibility, and the ability to liaise effectively with teams across the hospital.
This role offers a rewarding opportunity to work within a supportive, experienced, and friendly multidisciplinary team that values collaboration and continuous learning. You will gain exposure to a highly specialised cardiac service, develop valuable healthcare and administrative skills, and play an important part in delivering excellent patient care and experience.
This vacancy may close early if a sufficient number of applications are received.
Main duties of the job
We are seeking a motivated and organised Ward Clerk to join our Respiratory Team. This is a key supportive role, working closely with the clinical nursing team to ensure the ward operates efficiently and provides a welcoming, well-organised environment for patients, relatives, and staff.
You will be responsible for managing the ward reception, greeting and assisting patients and visitors, and ensuring all clerical and administrative tasks are kept up to date.
The ideal candidate will be flexible, adaptable, and highly organised, with excellent communication skills. You will liaise with multidisciplinary teams across the hospital and work collaboratively with nursing staff to support the smooth day-to-day running of the department.
Working for our organisation
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed job description and main responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person specification
Qualifications and Training
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Knowledge and Experience
- Previous reception or customer facing experience in a healthcare or public setting
- Clerical/administration experience including filing and/or reception
- Previous NHS experience
Skills and Abilities
- Excellent/professional telephone/ reception manner
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Good IT skills including Microsoft packages
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work independently and as part of a team
- Confidence to handle difficult conversations with patients, relatives and carers
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
- As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
- The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support – developing exceptional people for exceptional careers.
- BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
- To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
- If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
- Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
IMPORTANT:
Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
As a guide interviews should usually take place within 3 weeks of the closing date.
When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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