The AWS Security Assurance Services (SAS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar‑raising security outcomes and investment in security mechanisms and automation on behalf of our customers. The SAS, within AWS Support, is seeking a talented Practice Manager to help expand the Security Assurance practice and educate our customers on how our product‑led, people‑powered services operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is a customer‑facing role where success is measured by developing a high‑performing team of consultants who help enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements. You will also work in a Business Development capacity, assisting our AWS sellers to position the value and applicability of your team into customer projects and long‑term relationships. Are you a Security, Governance, Risk, and Compliance leader who can build a team that addresses the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?
Responsibilities
- Expertise – Builds teams that deliver on innovative governance, risk, compliance and security objectives
- Solutions – Builds a team that can define security, compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.
- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve security and compliance objectives while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands‑on demonstrations of automating compliance in the AWS environment.
- Insights – Lead efforts with AWS engineering, support, and business teams to convey partner and customer feedback as input to AWS technology roadmaps.
- Ability to travel to customer sites as needed.
- Relationships – Build long‑lasting customer relationships with strategic stakeholders, supporting the Business Development and Customer Success efforts of AWS Security Assurance Services.
Qualifications
- Bachelor’s degree in Computer Science, Math, or a related field
- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
- Experience in IT consulting/management with IT Transformation in a customer‑facing role
- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
- Experience in enterprise architecture including virtualization technologies & distributed architecture
- Experience managing and delivering large‑scale enterprise IT projects
- 10+ years of IT consulting/management with IT Transformation in customer‑facing roles experience
- 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience
Preferred Qualifications
- Knowledge of enterprise IT management frameworks like COBIT or ITIL
- Experience integrating AWS cloud services with on‑premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
- Experience with customer relationship management, especially C‑suite level customer engagement
- Experience with design of modern, scalable delivery models for technology consulting services
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
About the team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.
Work/Life Balance
We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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