Roadside Technician – Shepherds Bush

Roadside Technician (Field based)

Providing roadside assistance for a national breakdown company with over 15 million members. Great salary, benefits, overtime and bonus opportunities.

Location: Shepherds Bush

Pay / Salary: £41,600 OTE: Up to £61,000

Job type: Permanent / Full time role

Shift and Schedule

40 hours per week between 6am and 12pm, Monday to Sunday. Shifts known 4 months in advance. Flexi overtime at x1.5 and/or optional fixed overtime at £30 per hour. All hours start and stop from home, as soon as you start the van.

Benefits

• Overtime – 300 overtime hours per year equates to an extra £12,000 per annum.
• Bonus scheme.
• 23 days plus bank holidays (rising to 25 with service).
• Up to 6.5% matched pension contributions.
• Life Insurance cover up to 4x your salary.
• Access to a broad range of career progression opportunities and industry leading training.
• Colleague share scheme.
• Car salary sacrifice scheme – includes electric vehicle options after 12 months.
• Wellbeing support 24/7.
• Free breakdown cover for your household.

Job Responsibilities

• Attend roadside breakdowns and assess vehicle faults quickly and accurately.
• Carry out mechanical and electrical repairs at the roadside, including battery replacements, wheel changes, and minor engine fixes.
• Use diagnostic tools to identify issues and determine repair options.
• Provide temporary solutions when full repair isn’t possible, ensuring member mobility.
• Advise members clearly on next steps, including recovery if needed.
• Work safely and efficiently in varied environments and conditions.

Requirements

• Minimum of Level 2 in light vehicle maintenance and repair or ideally Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent).
• Minimum 2-year post-qualification hands‑on experience with vehicles, either in a workshop or mobile vehicle type role.
• A customer‑focused approach.
• Full UK driving licence – max 6 points, no bans.
• Must have the right to work in the UK.

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