Group Trade Compliance & Quality Manager

A global logistics business is seeking a Group Trade Compliance & Quality Manager to support and strengthen compliance, quality, and operational standards across its international network.

This is a group-level role with exposure across multiple regions, focused on ensuring regulatory compliance, maintaining quality accreditations, and driving continuous improvement across the business.

Key Responsibilities

• Support global teams to meet all local and international trade regulations
• Oversee key compliance areas including customs entries, audits, denied party screening, KYC, and export controls
• Liaise with regulatory bodies across multiple regions
• Deliver training across compliance topics (Incoterms, ITAR, export licences, dangerous goods, customs schemes)

Quality & Auditing

• Support the ongoing development and deployment of the QMS (ISO 9001 / EN 9120)
• Assist with internal and external audits, including accreditation and customer audits
• Maintain documentation, policies, and procedures

Risk & Business Continuity

• Support regional teams in identifying and managing operational risks
• Assist in developing and maintaining business continuity plans
• Contribute to crisis management and emergency response processes

Process Improvement & Culture

• Drive a culture where compliance and quality are embedded across all operations
• Identify process improvements and support implementation of best practices
• Communicate performance insights to senior leadership
• Support operational efficiency and scalability initiatives

Additional Areas

• Support Corrective Action Report (CAR) processes and KPI tracking
• Assist with ad-hoc health & safety requirements
• Occasional travel to global offices and customer sites

What You’ll Need

• Experience within logistics, freight, or supply chain (ideally air freight)
• Background in trade compliance, audit, or quality environments
• Ability to operate both strategically and hands‑on
• Strong analytical and problem‑solving capability
• High level of organisation and attention to detail
• Confident communication skills across internal and external stakeholders
• Strong IT skills (Excel, reporting, presentations)
• Experience with ISO 9001 / EN 9120 environments

What’s on Offer

• Pension, private healthcare, and life assurance
• Employee Assistance Programme
• On‑site parking
• Ongoing training and development

Why This Role

This is a high‑impact position with visibility across a global operation. You will play a key role in ensuring compliance, maintaining quality standards, and supporting the business as it continues to scale.

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