We’re hiring a Service Manager to head up our clients UK & Ireland territory—driving service excellence, aftermarket growth, and customer satisfaction across a premium portfolio of automated manufacturing systems for range of Aerospace and defence manufacturersYou will be responsible for management of a service team (4 Engineers) and drive continued service sales to maintain client relation and increase workflow.The successful candidate will have a demonstrable technical background working within a Service Management role ideally within an automation / Machine tool based environment.Knowledge of CNC Machine tools, Beckhoff / Siemens PLCS and FANUC/Kuka/ ABB Robotics would be highly advantageous.This role will be based remotely in the UK with travel to client sites as requiredThe role will cover sites mainly in the Midlands / NW but also some across the UK so a willingness to travel is required.Role Description* Leading and developing a territory-wide service team focused on CNC machinery, robotics, and automated systems* Driving proactive account management and long-term service agreements* Promoting aftermarket products to optimise machine uptime and lifecycle performance* Coordinating service operations and ensuring delivery is on time, on budget, and compliant* Collaborating with global back-office and sales teams to maximise territory potential* Reporting directly to the Head of Services RoE and contributing to global service strategySkills and Qualifications* Demonstrable experience working within a service management role in a fast paced environment* Candidates must be qualified in a suitable engineering discipline* Strong commercial awareness* Working knowledge of PLC’s ( Beckhoff / Siemens ) is advantageous* Good working knowledge of Robotics ( ABB/ Fanuc/ Kuka Advantageous) – Desirable* Strong customer service mind set* Willing to travel as required to sites in the UK and Ireland.* Full UK Driving License and valid passportThis vacancy is being advertised by Complete Talent Services Ltd who are acting as an Employment Agency
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