Overview
About M.C. Dean
M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.
Why Join Us?
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
We are seeking an Embedded Technical Specialist to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.
Responsibilities
Assume localized ownership of the hardware layer for physical security systems.
Ensure the stability, resilience, and lifecycle management of critical physical security field hardware infrastructure within the assigned region (London, UK).
Maintain the operational availability, resilience, and lifecycle management of field hardware devices, including Network Video Recorders (NVRs), access control panels, IP cameras, and regional visitor management solutions.
Perform commissioning, firmware upgrades, vulnerability patching, replacements, and advanced hardware troubleshooting for field hardware.
Provide after-hours support when necessary for critical incidents or regional operational needs.
Maintain 100% accuracy of regional asset data in SAP’s financial system (ISP), asset management system (CCIR), and privileged account/password management tool (Thycotic).
Implement ITIL-based processes for incident, change, and configuration management to improve regional service performance metrics and reduce hardware downtime.
Serve as the dedicated regional technical liaison for Operations Site Leads and integration partners.
Provide insight and support for onboarding, access provisioning, and visitor management hardware.
Ensure the field hardware remains aligned with enterprise IT and compliance requirements.
Qualifications
Education:
Requires 10 or more years of experience with installation, troubleshooting and/or testing of EPMS, BMS, Industrial instrumentation and/or SCADA systems
10+ years of experience with a High School Diploma 8+ years of experience with an Associate’s
Requires reliable attendance at customer site during work hours required by customer
Preferred Technologies:
- C-CURE/GENETEC/LENEL/MILESTONE
Preferred Industry Certifications:
- CCST certification, Security+ certification
Abilities:
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.
#J-18808-Ljbffr…