Customs Operations Compliance Manager

Company: CPS Group (UK) Limited
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Customs Operations Compliance Manager

Role: Customs Operations Compliance Manager

Specialism(s): Customs Clearance, Customs Procedures, UK/EU Trade, Trade Legislation, Goods Classification, Supply Chain, Distribution, Duty Charges, Freight Forwarding, Retail, Warehousing

Type: Contract, Inside IR35

Duration: 3 Months (Initial Duration)

Location: London

Start: ASAP/Urgent

Pay Rate: Market Rates (DoE)

CPS Group UK are delighted to be working with a leading global retailer to appoint a seasoned Customs Operations Compliance Manager to provide a comprehensive and cost‑effective customs clearance service for all goods sourced and moving to and between the UK and EU, in compliance with prevailing trade legislation.

The Customs Operations Compliance Manager will support the Buying & Merchandising team with the classification of goods and product support and coordinate with supply chain partners for the efficient movement of goods to and between suppliers, distribution centres and sales outlets.

Role Requirements

  • Work closely with Finance & Accounts to calculate/monitor the application of duty and freight factors used to calculate the cost of imported products.
  • Ensure the duty rates for each product are accurately specified and used through the duty payment process.
  • Seek external advice to validate coding and increase expertise.
  • Check product classification to ensure the appropriate duty rate is applied.
  • Manage the Duty Management System, service provider and processes for customs entries and month‑end closure (incl. customs procedures such as Bonded Warehouse, CFSP and approvals).
  • Ensure correct vendor documentation and/or DTI licences are available and accurately completed so that all customs requirements are met.
  • Apply for relevant import licences to ensure product can be imported.
  • Coordinate with Finance and Accounts for freight and duty forecasting and expenditure.
  • Coordinate with global logistics partners for freight forwarding services.
  • Ensure all defined Import Standard Operating Procedures are routinely followed.
  • Compile and issue defined periodic reporting and ad‑hoc supporting information to illustrate key statistics, data and business or financial impact.

Required Skills & Experience

  • Deep industry experience including:
  • Letters of credit
  • Customs procedures
  • Duty management
  • Experience of warehouse procedures and inbound management
  • Experience of importing consumer products
  • Good presentation and communication skills

For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on 02920 37 55 99 or email cgrant@cpsgroupuk.com.

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Posted: April 5th, 2026