Credit Controller

Overview

As the sole Credit Controller, you will be fully responsible for managing the organisation’s end-to-end credit control function. This includes raising invoices, allocating incoming payments, and ensuring timely collection of outstanding debts to maintain healthy cash flow.

Responsibilities

• Billing: Prepare and issue accurate sales invoices in line with agreed terms and deadlines.
• Credit Notes: Raising and sending promptly.
• Cash Allocation: Accurately record and allocate customer payments to the correct accounts, reconciling discrepancies promptly.
• Collections: Proactively chase overdue accounts via phone, email, statements and written correspondence.
• Account Reconciliation: Regularly reconcile customer accounts and escalate internally where issues arise.
• Factoring: Reconciliation and collections.
• Disputes: Log and investigate to resolution.
• Reporting: Produce aged debt reports, cash collection forecasts, and month-end summaries for management.
• Credit Management: Monitor customer credit limits against account balance, assess credit risk, and escalate concerns to management.
• Client Meetings: Attend and organise as required.
• Process Improvement: Identify and implement improvements to credit control processes to enhance efficiency and reduce debtor days.
• Adhoc: Finance support as and when required and any other task requested.

Skills & Attributes

• Strong attention to detail and accuracy in financial data handling.
• Excellent communication and negotiation skills.
• Ability to work independently, prioritise tasks, and meet deadlines.
• Proficiency Microsoft Excel (Pivots and formulae).

Performance Indicators

• Reduction in debtor days.
• Accuracy and timeliness of billing and cash allocation.
• Percentage of overdue debt recovered.

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