Senior Housing Complaints Officer – Local Authority

Company: Pertemps
Apply for the Senior Housing Complaints Officer – Local Authority
Location: Wembley
Job Description:

Local Authority HousingComplaintsOfficer,NorthWestLondonPay rateto£30.88per hourContract role,Housing

Pertemps are recruiting foranexperiencedHousing ComplaintsOfficer,inNorthWestLondon.

  • You will need to have experience in a similar rolein a Local Authority, and extensive complaints handling experience, particularly (but not exclusively) in relation to housing, repairs, homelessness and public realm complaints.
  • Will need experience of managing stage 2 complaints, draftingresponses on behalf of Corporate Directors so will know how to interact with senior stakeholders.
  • Will need an element of tact & diplomacy but the tenacity to follow investigations through to completion

Please get in touch for more information.

This is an agency post and Pertemps can offeryou:-

  • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
  • An easy registration process (all done online)
  • Referral schemes and incentives
  • Ongoing compliance managed for you
  • Prompt and reliable payroll and lots more.

Please contact Graham Leatham on 07484 513909 or emailgraham.leatham@pprsocialcare.co.ukfor more information.We recruit across all areas ofHousing,Public Sector, Planningand Local Government work.If you areexperienced in this sector,and thisisn’tthe role for you, contact us about other roles.

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Posted: April 5th, 2026