Job Description
Job Title: Business Development Manager
Reports to: Vice President – Client Solutions, UK & Europe
PURPOSE OF THE JOB
The Business Development Manager will be responsible for developing, solutioning, and closing new business opportunities, and retaining existing customer accounts, that are sold at a price to deliver the customers’ requirements without compromising our quality service within target market sectors. The BDM must excel at building relationships and creating positive impressions with potential customers in regards to themselves and BGIS.
Responsibilities & Tasks
- To lead a variety of FM bids to meet and exceed agreed sales targets within the target markets agreed by the VP – Client Solutions, UK & Europe.
- To develop and build long‑term professional customer relationships with existing and potential clients in target verticals.
- Meet and exceed defined sales targets for the UK basis in each fiscal year.
- Maintain excellent relationships and after sales support to build mutual confidence in line with the agreed business strategy.
- To identify and build a long‑term active pipeline, exploring both existing markets and targeting new market opportunities.
- Full sales spectrum ownership from SQ, RFI, RFP and presentation stages.
- Creation of pitch documentation using BGIS standard Word, Excel and PowerPoint deck.
- Work collaboratively with the Client Solutions team in both the UK and Globally.
- Engage regularly with Marketing to ensure the Client and Solutions team are joined up and operating in a collaborative manner.
- Use innovative means to develop new sources of profitable business.
- Raise the company and business profile by representing BGIS at industry events, social media, high‑level networking, and promoting an image of professionalism at all times.
- Keep up‑to‑date with industry developments, maintaining awareness of competitor activity and market trends.
- Liaise regularly with the VP – Client Solutions, UK & Europe to ensure they are fully updated on all sales activities and potential new business opportunities.
- Ensure that appropriate signoffs are adhered to when considering new business opportunities.
- Maintain records and relevant contract documentation in the support of tenders and re‑bids for the Business.
- Deal promptly and professionally with all pre‑qualifications.
- Support retention and business improvement requirements for the existing customer base.
PERSON SPECIFICATION
Education (Essential)
- Excellent verbal and written communication skills. Must be detail‑conscious and methodical in approach.
- Good basic education.
- Full proficiency with Microsoft Office.
Education (Desirable)
- Higher Educational Qualifications to HNC/D or Degree Level.
- Professional Sales or marketing accreditation.
Experience (Essential)
- Driven by targets and comfortable in a high‑pressure sales environment.
- Must be detail‑conscious and methodical in approach.
- Minimum 5 years Professional Sales Experience.
- Working knowledge of Salesforce or similar CRM system.
Experience (Desirable)
- 5+ years Hard FM sales experience.
- FM related professional membership.
About Us
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real‑estate management services, BGIS partners with clients globally to bring forward innovative solutions.
About The Team
BGIS is a global leader in the provision of Facility Management, Project Delivery, Energy & Sustainability, Asset Management, Workplace Advisory, and Real Estate Services. With a combined team of over 8,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 30,000 facilities totalling more than 320 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.
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