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About us
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
- Educating the next generation of change‑makers
- Challenging ideas and driving change through research
- Giving back to society through meaningful service
- Working with our local communities in London
- Fostering global citizens with an international perspective
Based at the Strand in the heart of London, the Policy Institute at King’s College London is a distinctive department of the university, uniquely positioned at the intersection of research, policy, and practice. We combine the analytical rigour of academia with the agility of a consultancy and the strategic insight of a think tank. Our work addresses pressing societal challenges through interdisciplinary research and collaboration, drawing on the expertise and resources of both the institute and King’s extensive academic and policy networks.
About the role
The Policy Institute is seeking a passionate and dynamic individual to join us as Senior Business Operations Manager (Maternity Cover).
In this role you’ll be at the heart of our operations, overseeing the smooth functioning of our Institute, which comprises 7 diverse research and education units. If you thrive in a collaborative environment, have a knack for supporting people and HR processes, and excel at managing large budgets then this role is tailor‑made for you.
Communication with diverse audiences and building collaborative relationships is a key aspect of the role, so we are looking for a confident and self‑assured individual with demonstrable experience of building networks and influencing and negotiating with stakeholders. They will have a commitment to continuous improvement, excellent interpersonal skills and be responsible for providing advice and support to academics, researchers and senior leadership working through across the Institute, as well as identifying opportunities for collaboration and efficiencies to improve ways of working.
This role is a 12‑month maternity cover position and would be suitable for direct hire or as a secondment opportunity. A start from early July 2026 would be desirable. If you have queries, please contact Dr Samantha Gross via samantha.gross@kcl.ac.uk
This is a full time (35 hours per week), and you will be offered a 12‑month fixed term contract, with possibility of extension.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Substantial knowledge and experience of a range of business operational activities (including HR, finance and business continuity, health and safety) acquired through relevant managerial level posts.
- Experience of line management and leading high performing teams
- Significant understanding and experience of applying regulations and policies in a large and complex organization, and successfully communicating policies and procedures to colleagues.
- Financial acumen, with demonstrable experience of financial record keeping and management of multiple budgets.
- Experience and comprehensive understanding of HR and Employee Relations processes and procedures
- Excellent communication and negotiation skills, both oral and in writing, with an ability to engage effectively with a range of stakeholders
- Demonstrable organizational and project management skills with a high attention to detail
- Excellent time management, organisational skills and ability to multitask and respond to changing priorities
Desirable criteria
- Demonstrable experience of strategic planning and policy development
- Self‑confidence and the ability to operate effectively in all social and business situations, navigating challenging situations with ease
- Experience of developing a culture of continuous improvement and/or change management when implementing new systems and processes.
- Experience of space management including commissioning works
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further information
At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.
The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.
We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.
To find out how our managers will review your application, please take a look at our ‘ How we Recruit ‘ pages.
Interviews are due to be held in May
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